Helpdesk and other contacts

Modified on Fri, 10 May 2024 at 09:51 AM

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New Zealand

0800 00 1035


03 8080 8083

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Add TaxLab Support

If you call our support team, we may ask you to add TaxLab Support as a user. This is a feature that allows us to log in to the system and see what you are seeing, so we can diagnose and resolve the issue you have.

This process adds TaxLab Support as a user to the entity.

  1. From your Home screen > click the name of the entity
  2. Click the Users tab.
  3. Click the Add customer support button.

Once you are finished with the support call or we have resolved your issue, you should remove TaxLab Support as a user.

Billing and accounts 

Refer to Vendor setup Details

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