Request an income tax transfer

Modified on Fri, 16 May at 12:09 PM

Overview

TaxLab allows transfer of income tax refunds between tax years and tax types within an entity, and also between entities. The transfer request can be entered into the software, and is transmitted to IR as part of e-filing the income tax return. A maximum of twenty requests per tax return can be entered.

Request an income tax transfer out

From the entity's tax year summary, in the navigation bar select Workpapers > Tax Payments.
Select New > Tax Transfer. This creates a tax transfer request transaction.
Update the details of the tax transfer request. The default transaction is a transfer to the next year’s provisional tax.
- Transfer period [E-filed]: the tax year the transfer will be made to.
- Transfer to account: the recipient of the transfer. This can be the entity itself, or another entity.
- IRD Number [E-filed]: the recipient’s IRD number.
- Is Associated [E-filed]: tick if the recipient is an associated entity.
- Date: the date of the transaction. This is informational only.
- Transaction [E-filed]: the account type at Inland Revenue the transfer is being made to.
- Debit [E-filed]: the amount to be transferred. This is always entered as a positive number.
- Is Pending: check to include the transaction in the payment schedule. It is ticked by default.
Optional: add a note.
Select Save.

Record an expected income tax transfer in

If the tax transfer received needs to be displayed in the tax position of the entity receiving the transfer it must be manually entered as an IR transaction in that entity's income tax return. It cannot be entered as a tax transfer because IR does not accept negative tax transfer requests.

From the TaxLab home screen, find the entity, and in the Income Tax column select Open.
Confirm you are in the correct income tax year, or navigate to the correct year by selecting Goto from the navigation bar.
From the entity's tax year summary, in the navigation bar select Workpapers > Tax Payments.
Select New > Inland Revenue.
Update the details of the transaction. For the transaction type select Transfer from customer.
Enter the amount to be received as a credit (negative number), and ensure Applied as Tax Paid and Pending are checked.
Select Save.

The transaction will display in the entity's tax position as tax paid.

Once the transfer has been processed by IR, a new tax payment transaction will display through the IR data feeds, creating a duplicate to the manual transfer entered above. To correct this (and eliminate double counting), simply unselect the Tax Paid and Pending badges on the manual transaction that was created.

View transfers

To view the total transfers made for an entity and confirm they do not exceed the refund;

From the navigation bar select Reports > Tax Return Forms > Refunds and/or Transfers.

A negative balance remaining indicates a refund.

Troubleshooting

Sometimes transfers may not be processed correctly by Inland Revenue even if they are filed correctly. There can be a number of reasons for that.

The transfers requested exceed the refund available

If a return is assessed with a lower than expected refund, IR will transfer what they can up to their assessed refund amount.

If multiple transfer requests are made, and the available refund is less, they will be processed to the extent of the refund available. Therefore one transfer may be less or some may not be processed at all. There is no way to specify the order in which transfers are processed.

The receiving account is locked

If the account the transfer is being made to is locked by Inland Revenue, they will not process the transfer. In this case the funds will be refunded to the taxpayer. This can occur if the account is marked as using tax pooling, or Inland Revenue deem the account to be closed, such as a past period.

Inland Revenue does not have bank details

Inland Revenue needs to be able to complete all the actions on a refund at one time. Where a refund is partially transferred and partially refunded, it will not be processed if they do not have a bank account to refund the balance to. Once Inland Revenue have a bank account, both the transfer and the refund will be processed.

Transfers from tax types other than INC

IR does not support tax transfer requests that are negative numbers (i.e. transfers in). Tax transfers in TaxLab can only be transmitted to IR if they are transfers out of INC, and only where there is surplus tax. If you are wanting to request a transfer in to INC from another tax type we recommend you request this by using IR secure mail. To record the pending transfer in so that it impacts the Tax position, follow the instructions above to record an expected income tax transfer in.

Payment schedule

Record tax payments